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March 13, 2014 |
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At Swiftype, we are always looking for ways to help our customers better understand their users by analyzing their search behavior. Over the past few weeks, we’ve revamped our analytics to give you more insight into how your users are searching. Now we’re ready to share that with you.
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Historical analytics are important, but we also wanted to give you a look at what’s happening right now on your search engine. Being able to identify key issues in real-time is paramount to online businesses. Now you can see what your customers are searching for, clicking on, and engaging with, all while they are still on your website.
We think this is an exciting new way to understand your customers, so we’re opening up a free trial of Live Analytics for all Swiftype users until March 25th.
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| learn more |
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Track conversions
Conversions tell you where your users go after performing a search. Quickly learn what content your users find most compelling by seeing which search results they choose.
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See what your users aren’t finding
Perhaps more important than what your users are finding is what they’re not finding. Swiftype shows you common search queries that return no results. Use our result customization controls to add results and keep your users engaged.
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Demystify your autocomplete dropdown
Autocomplete is key to search: users get to the content they seek before they finish typing. With Swiftype’s autocomplete analytics you will know every detail of what your users are about to type in.
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Detailed daily analytics
Swiftype users with Premium accounts can get detailed daily analytics. Daily analytics include Top Searches, Top Search with No Results, Search, and Autocomplete volume. Dive deeper and see what’s popular day-by-day.
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Export analytics for offline analysis
With such a large amount of highly valuable business data, Swiftype doesn’t lock you in. You can export all of your search analytics data for use with external tools and resources.
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Other news
Ever tried to create a new search engine only to find that our crawler was unable to index your website? Many issues come up, everything from a typo in the URL to an improperly configured server. Now, our Swiftbot does a thorough setup validation to tell you exactly what the problem is and how to fix it. Learn more on our blog.
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Thank you for your support,
— Quin Hoxie, Founder
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© 2014 Swiftype, Inc.
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